GMX MOTORBIKES WARRANTY
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The manufacturer warrants this product to be free of manufacturing defects for a period of 12 months from date of purchase. This Limited Warranty does not cover normal wear and tear( exlcusions apply) or any damage, failure or loss caused by improper assembly, maintenance, or storage or use of the GMX product. Some parts will have a limited warranty period, please see below. This warranty is a part replacement warranty.
3 Month Parts Replacement Parts
Electrical compenonts, supsenison, drive train and brakes/fittings.
30 Days Parts Replacement Parts
Bearings, tires, tubes, cables, clutches, brake pads, seats
Minor assembly is required and in the interest of safety and warranty it is recommended that you have this product assembled by a qualified, skilled small engine mechanic.
You may need to provide proof of being assembled by a skilled mechanic if not a report from a small engine mechanic advising of the issues to process your warranty claims.
The warranty is a parts replacement warranty and labor is not included, defective parts may need to be sent back for inspection.
This Limited Warranty will be void if the product is ever;
- Used in a manner other than for recreation or transportation
- Modified in anyway
- Rented or commercial use.
The manufacturer is not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product.
Always adhere to the maximum load of the product, over loading the product will void the warranty.
How a claim is made
When making a claim, you will need to provide proof of purchase, condition photos of the item. This information is required to be submitted via the support center and communication is made through the support center. When the claim is created, the customer support team should reply within 48 hours.